Ki-ino mobile app
Technical Knowledge capture and sharing

Ki-ino  App

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Focus: 

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Significantly reduce Mean Time To Resolve issues.  Access all your technical knowledge in the context of your search when and where you need it.

Ki-ino provides access to all technical information, brings context, captures, and shares experience "tribal knowledge".  

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Standard functionality

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• Experience capturing at the source​

• From hours to seconds; find part numbers and/or components

• Fast schematics navigation

• Improve operational reliability by reducing troubleshooting time

• Manage  and access technical documentation 

• Find video libraries and specific subjects timelines

• Increase skills by quickly familiarizing your team with plant items and their relationships

• Improve finding of features, basic data, and procedures.

• Reduce time to on-board technicians.

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Add-ons; Artificial Intelligence enhanced functionality

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• Character recognition in pictures

• Images recognition

• Machine Learning for anomalies detection and automate response.

• Implement BOTs for common questions 

• Support Mixed Reality scenarios

• Smart Search

• SME support for asset performance analytics.

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Standard Modules and Key Features:

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• Ki-ino is cloud-first, web-based technical enterprise knowledge management system (EKM)

• Designed for line-of-business technical support

• Immediate access to all your technical documentation 

• "Where is it?", "What is it?" mapping enrichment

• Immediate access to all your technical media files

• Easy capture-on-the-go experiences

• Access to a dynamic Knowledge Base

• Retrieval by keyword

• Federated Search (from different repositories)

• Live dashboards and reporting of user-search

• IIoT and third-party system integration

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